Thank you for purchasing a Dualflo Block Salt Softener manufactured by Harvey Water Softeners. Your product automatically comes with a 2 year parts and 1 year labour warranty, however, if you register your water softener now, we will UPGRADE your labour warranty to 2 years as a thank you.
Your water softener warranty is subject to the following terms and conditions and is valid from the date of purchase:
- The water softener has been installed to the manufacturer’s instructions.
- The water softener has not been subjected to misuse or tampered with in anyway.
- The water softener has not been subjected to contamination.
- This warranty is only valid within the UK.
- This water softener is designed to be regenerated with block salt that is at least 99.9% pure and exceeds BS973 Grade A.
Do NOT use salt of a lesser quality as it will impair the performance of your water softener and can affect your warranty.